Money & Bills · Life

Remembering to claim train-delay compensation

All problems

1 person has told us about this so far.

I have this problem too
01

The problem

My train was delayed. I know I might be owed compensation, but I have to remember to claim it, find the right operator and fill everything in myself.

02

What we found

  • Rail passengers regularly ask whether they qualify for Delay Repay, whether they claim from the ticket seller or train operator, what happens with split tickets and what evidence they need.

Real problems. Real people. Better ways.